ChoiceView Wins Product of the Year Award for Mobile “Voice with Visuals”
Sunday, January 08, 2012
Posted by: Catharine Lurie
Customer Interaction Solutions® Magazine Honors Radish for Exceptional Innovation
BOULDER, CO January 6, 2012 — Radish Systems, LLC announced that TMC global media has named ChoiceView™ a Customer Interaction Solutions 2011 Product of the Year Award winner. With ChoiceView, enterprises can simultaneously send visuals to customers, patients, or field staff using mobile devices while talking/texting with them. ChoiceView offers the next generation of multimodal unified communications, allowing ANY visual information to be shared instantly during ANY phone call with smart mobile device users on ANY network.
"Radish is honored to have ChoiceView recognized by TMC for improving how call centers interact with mobile communicators,” said CEO Theresa Szczurek. "Enterprises use ChoiceView to create a Visual IVR, enhance customer, patient, and technical support, and improve information exchange. The results are faster, more effective transactions either with live agents or interactive voice response (IVR) systems.”
"Radish was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center, and call center technologies. ChoiceView has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC. "Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Radish has earned its place with this distinguished honor.”
The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine. For more information about the Customer Interaction Solutions’ 2011 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
About Radish Systems
Radish Systems, LLC is improving the way businesses communicate with smart mobile device users through its ChoiceView ‘Communications-as-a-Service’ technology platform, available as a general mobile app on the iPhone, iPad, iPod touch, and Android devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. For more information and a demonstration, visit www.RadishSystems.com.
Ida Halasz, Radish Systems
303-443-2003, 720-440-7560, ida@RadishSystems.com; media@RadishSystems.com
Jan Pierret, TMC, Marketing Manager
203-852-6800, ext. 228, firstname.lastname@example.org