TEKsystems Receives Best of Staffing™ Award for Candidate Satisfaction
Md.--(BUSINESS WIRE)--TEKsystems, the nation’s leading technology
staffing and services company, was named to Inavero’s 2010 Best of
Staffing™ list for achieving a level of candidate satisfaction that
outpaces the industry standard by more than three times. This list is
the only award that recognizes providers for exceptional service to
consultants. Inavero uses the Net Promoter Score® (NPS) methodology to
define the staffing industry’s elite leaders in service quality and
commitment to candidate satisfaction.
"Building and sustaining
relationships with our technical professionals is critical to providing
successful outcomes for our clients” .Out of 6,000 staffing firms in
North America, less than one percent (only 28 firms) were recognized
with the "Best of Staffing” distinction. To qualify, Inavero surveyed
thousands of consultants placed on assignment within the prior three
months and analyzed responses to determine satisfaction levels. Firms
that made the list proved to offer an exceptional experience –
optimizing communication, caring, and community among their candidates.
As a result, these providers generate a high degree of candidate loyalty
in the industry.
"Building and sustaining relationships with
our technical professionals is critical to providing successful outcomes
for our clients,” said TEKsystems Director Rachel Russell. "Most
companies know it’s important to focus on client satisfaction.
Unfortunately, what many seem to forget is the inherent connection
between client satisfaction and how a company treats its people. At
TEKsystems, we’ve designed our operations to ensure we act as true
partners to our consultants in helping them advance their careers over
time. The more we can deepen trust and loyalty within our IT consultant
network, the better we can serve our end clients.”
About TEKsystems: TEKsystems®
is the nation’s leading technology staffing and services company.
Combining a proven track record of superior performance, a
quality-focused approach to service delivery and the highest-caliber
technical professionals in the market, TEKsystems helps our clients
successfully plan, build and run their critical technology initiatives.
With more than 25 years of experience, we annually deploy 70,000
technical professionals from 90 locations throughout North America,
Europe and Asia. Our capabilities include IT and network staff
augmentation and direct placement services; managed, project-based, and
outsourced applications and infrastructure services; education services;
and comprehensive workforce management solutions.
About Inavero: Inavero
designs and manages satisfaction surveys for a global list of clients
in more than 15 countries. Inavero's proprietary technology platform
gathers and reports staffing firm client and candidate satisfaction
information through online surveys. Inavero's team analyzes satisfaction
feedback from more than 300,000 staffing firm clients and job
candidates each year, and serves as the American Staffing Association's
exclusive research partner. The firm's surveys protect more than $4.3
billion in staffing firm annual revenue. For more information on
Inavero, please visit www.inavero.com.
Net Promoter, Net
Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain
& Company, Inc., and Fred Reichheld