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News & Press: Colorado Technology Industry

Bit by Bit Analytics, Ltd introduces three-step approach to VoIP Success

Wednesday, October 29, 2014   (0 Comments)
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FOR IMMEDIATE RELEASE: Contact: Mark White 303 246-4058 cell mark.a.white@bitbybitanalytics.com

Denver Metro Area, CO, October 27, 2014 – Bit by Bit Analytics, Ltd Bit by Bit Analytics, Ltd introduces three-step approach to VoIP Success Voice over IP technology has taken a firm hold in winning mind-share in Fortune 500 companies and SMB’s alike. As VoIP continues to grow, many IT departments are recognizing that the move to IP is inevitable. With the technology available today, IP is a viable option. But, VoIP is not plug-and-play. It takes experts to make it work flawlessly. Bit by Bit Analytics provides reliable application and hardware testing to help businesses avoid the chaos that could erupt if systems were to go haywire. We work with trusted MSPs, Agents and Master Agents to make sure their customers experience flawless unified communications. Because VoIP is not plug-and-play, organizations ready to deploy VoIP must use tools to determine if VoIP will work in their environment.

 Step One – Test the Network Typically the question of whether VoIP will work is not at issue—most organizations believe it is a viable option. The concern they have is whether it will work in their environment. To that end, a network assessment is paramount. Bit by Bit Analytics has rigorously tested and chosen tools specifically designed to look at the whole Unified Communications ecosystem through the lens of voice quality. Step Two – VoIP Deployment Once the telephony is deployed, call quality needs to be continually monitored. In a hybrid environment, it is important to gather data simultaneously across the heterogeneous environment of the existing legacy PBX system and the new VoIP system. This ability to understand the entire voice ecosystem system as it evolves during a rollout and seamlessly monitor, report, alert, and alarm on the legacy and the new VoIP infrastructure is critical to ensure deployment success. Ongoing Support Bit by Bit is proud to add another dimension to our services. We have added ongoing monitoring services to our portfolio to ensure that voice quality is maintained and that UCC problems are quickly diagnosed and resolved. 

Bit by Bit Analytics will continually monitor threshold levels for Delay, Jitter, Loss, MOS, CPU Utilization, Memory Utilization, etc. This constant monitoring allows us to be proactive in learning about call-quality degradations. We will be alerted by the alarms the system receives from the network when any of these metrics fall below acceptable levels. We also monitor the hardware availability to make sure that the service providers are meeting agreed upon SLA’s. 

Bit by Bit Analytics typically works in a customer’s environment on behalf of the partner. We are an unbiased expert who will ensure that the hardware and software you introduce will run smoothly. 

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 Bit by Bit Analytics, Ltd has been providing clients with network and application troubleshooting and analysis services for over 4 years.

For more information www.bitbybitanalytics.com

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