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News & Press: Colorado Technology Industry

ChoiceView True Visual IVR Now Available on...

Monday, November 25, 2013   (0 Comments)
Posted by: Selina Sandoval
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Radish Systems, the leader in customer service voice and data mobility solutions, announces that ChoiceView True Visual Interactive Voice Response (True Visual IVR™) is now available and running on the Voxeo Prophecy Platform. Voxeo, an Aspect company, is a global provider of exceptional omni-channel customer experiences through IVRs and live representatives in contact centers. ChoiceView True Visual IVR, which provides an open REST API and supporting software, is the world’s first solution transforming traditional Voice-Only IVRs from many vendors into next generation "Voice with Visuals” systems. ChoiceView True Visual IVR is also available for cloud-based IVRs such as Tropo, and premises-based IVRs including Avaya and others that use a standard VXML / CCXML platform.

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