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CTA Industry Briefing: Broadband Infrastructure in Colorado
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CTA Industry Briefing: Broadband Infrastructure in Colorado

A monthly series hosted in collaboration with the Governor’s Office of Economic Development and International Trade, the Office of Information Technology, and the Colorado Workforce Development Council that is focused on providing updates to activity, programs and trends for Colorado's technology industry.

6/3/2015
When: Wednesday, June 3rd
7:30am - 9:00am
Where: The Commons
1245 Champa St
Denver, Colorado  80204
United States
Contact: Megan Ryan
303.592.4070


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Location

The Commons on Champa
1245 Champa St
Denver, CO 80204


Schedule
7:30am - Networking with Continental Breakfast
7:45am - Presentations
8:45am - Networking 
 

Parking options

  • Full downtown list
  • Convention Center: $12
    Performing Arts Complex: $9-$13
  • 1435 Stout Street: $10
  • Metered parking for $1/hour (2-hour max) on the west side of Champa St. between 13th & 15th streets

REGISTRATION IS REQUIRED! 
This event will have limited space available and will be on a first-come, first-serve basis. Please register early!

Broadband Infrastructure in Colorado

Broadband is the backbone for Colorado's booming tech economy. Come learn about the latest projects and plans for this critical digital infrastructure. 

Join us for a discussion on the importance of broadband on education, public safety, health care and economic development, and why it's different than other key infrastructure.

We'll hear what the State of Colorado Governor's Office of Information Technology is focused on, funding, regulation and much more.


Speakers 

Jon Gottsegen has been Colorado's State GIS Coordinator for approximately 10 1/2 years. In this role, he works with other state agencies and federal and local governments to encourage collaboration and data sharing. He developed Colorado's grant application to the NTIA for broadband mapping and planning funds under the federal State Broadband Initiative and managed the broadband mapping process through the five year grant program. Jon will continue to manage the broadband data collection process now supported by the Colorado General Assembly. Throughout his 30 year career in GIS Jon has also worked in emergency management, land use planning, transportation analysis and demographic analysis. He has a Master's Degree in Regional Planning from the University of Pennsylvania and is ABD from the University of California, Santa Barbara.

 

Brian Shepherd is currently the Broadband Program Manager for the State of Colorado Governor’s Office of Information Technology (OIT) where he is responsible for developing a statewide, comprehensive broadband strategy to ensure all Coloradan’s have access to broadband technology. Additionally, Mr. Shepherd is the State Point of Contact for the FirstNet project working to develop Colorado’s plan for the Public Safety Broadband Network. Prior to joining OIT Mr. Shepherd spent eight years in public safety as the deputy director of the Adams County Communications Center (ADCOM) where he managed one of the initial seven public safety LTE BTOP Pilot Projects. Prior to his public service Brian spent 10 years working in the software development sector developing web-based technologies for a variety of industries. Mr. Shepherd served on the FCC’s Technical Advisory Board for First Responder Interoperability and is a past chair of the Colorado 9-1-1 Task Force. Mr. Shepherd has a Bachelors Degree in Business Administration with an emphasis in Information Systems from the University of Colorado, Boulder and a Masters in Public Administration from the University of Colorado, Denver.

 

Monica Coughlin, CSO, Governor's Office of Information Technology (OIT)




About the Topic 
Customer experience is not what you think it is — it's your customers' perception of their interactions with your company. You need your customers more than they need you. To succeed, you must get serious about the way you define, implement, and manage the customer experience.

In this session, you'll connect with Forrester leaders and other industry leaders to discuss your customer experience strategy and:

  • Get tips on how to avoid the most frequent (and costly) customer experience mistakes.
  • Learn how your customers and employees have more control over your brand than ever before.
  • Learn the basics of an effective customer experience strategy and hear proof on how delivering customer experience is a must for your 2014 priorities

About the Topic 
Customer experience is not what you think it is — it's your customers' perception of their interactions with your company. You need your customers more than they need you. To succeed, you must get serious about the way you define, implement, and manage the customer experience.

In this session, you'll connect with Forrester leaders and other industry leaders to discuss your customer experience strategy and:

  • Get tips on how to avoid the most frequent (and costly) customer experience mistakes.
  • Learn how your customers and employees have more control over your brand than ever before.
  • Learn the basics of an effective customer experience strategy and hear proof on how delivering customer experience is a must for your 2014 priorities

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