Reshaping how IT Operates: The End-to-End Service Management Model
What is the End-to-End Service Management Model?
How can End-to-End Services reshape traditional IT operations?
These are just a few of the questions that will be answered at our next OIT Forum on the "End-to-End breakaway” movement, which is rapidly expanding across business, institutional, and government organizations.
The results of End-to-End Service Management Model include greater cost and value transparency, customer oriented IT solutions and faster delivery and implementation.
Like any change, End-to-End Service Management Models also bring challenges, including adoption by staff, new skills and new management processes that need to be embraced for the model to be successful.
This month’s OIT Forum will focus on:
* Describing End-to-End Services and the fundamental changes adoption of this service management model generates
* How End-to-End is rapidly changing the way IT operates
* The economics and efficiencies of End-to-End on IT
* Understanding the opportunities and challenges of this new model of operation.
Matt French, Sr. Director of Corporate Marketing, ServiceNow
Bob Ogdon, Chairman and Founder, Swiftpage
Steve Fowler, Director of Business Architecture, Enterprise Architecture, Governor's Office of IT
Free for all attendees
Remote Participation Details
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